Why Conversational AI is really about business transformation, with Kevin Fredrick, OneReach

OneReach featured as a Leader in Gartner's Magic Quadrant for Enterprise Conversational AI platforms this year. However, when compared to other platforms out there, there's something distinctly different about the OneReach approach.

Yes, there's a big focus on conversational AI technologies, however, there's just as much (if not more) focus on business process automation. The types of use cases the platform enables are truly transformative and we could all learn a lot about the OneReach automation and AI philosophy. And that's what we're going to do today, with Kevin Fredrick, Managing Partner, OneReach.

Buckle up.